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WORKFORCE & ASSET MANAGEMENT PLATFORM

SISO

BUILDING A REAL-TIME FIELD OPERATIONS PLATFORM WITH IOT, BLE, AND OFFLINE-FIRST TECHNOLOGY

Overview

This platform was designed to support real-time workforce management and on-site operations, enabling organizations to track personnel, validate identities, and manage assets through a combination of web and desktop applications integrated with BLE (Bluetooth Low Energy) scanners and IoT communication protocols. The solution allows field operators to check in personnel (e.g., bodyguards or contractors), assign equipment kits via BLE scanning, validate identity documentation, and manage stock in real time. The system integrates end-to-end with core backend services, ensuring continuous data synchronization across all operational layers. Additionally, the platform includes automated check-in flows and a dual-screen setup — one interface for operators and another facing end users — providing clear guidance and improving on-site efficiency.

Client: Showsec & TSC Crowd Management

Timeline: Sept 2025 - Ongoing

Technology Used: TypeScript, Next.js, Mysql, Webhooks, MQTT,

Industry: Infrastructure Technology / Digital Operations

SISO

Challenge

The project required building a highly reliable operational platform capable of supporting real-time workforce management, hardware integrations, and offline-first workflows in demanding field environments.

1. Identity Verification & Compliance: The system needed to enforce strict identity validation through document verification workflows, ensuring that only approved personnel could be assigned to operational activities and access specific tasks.

2. Offline-First Field Operations: Field teams often operate in environments with unstable or limited connectivity. The platform needed to continue functioning offline while guaranteeing accurate data capture, conflict handling, and reliable synchronization once connectivity was restored.

3. Stock & Asset Management: Managing equipment kits and operational assets required a real-time inventory system capable of tracking stock movements, assignments, and ownership changes across multiple users, teams, and locations.

4. BLE & Hardware Integration: Integrating BLE scanners for personnel identification and asset assignment required solving challenges around device communication reliability, scanning accuracy, and consistent behavior across different hardware and field conditions.

5. IoT Communication & Real-Time Synchronization: The platform required instant communication between connected devices and backend services. MQTT-based messaging was implemented to enable efficient, low-latency data exchange and keep operational data synchronized in real time.

6. Workforce Coordination & Operational Flexibility: Field teams needed the ability to adapt workflows dynamically, including converting subcontractors into confirmed bookings, managing assignments, adding operational comments, and escalating disputes directly to project managers.

There is excellent cooperation between our own developer and the Tagcoders team


Read full review on Clutch

Hans Van Hattem

CEO at Codeboss


Results

The platform successfully transformed complex field operations into a reliable, automated, and scalable operational system.

Key outcomes included:
• Delivery of a fully integrated web and desktop application ecosystem supporting multiple operational workflows and user roles
• Fully automated and streamlined check-in processes, reducing manual effort and improving operational efficiency
• Real-time workforce visibility with accurate personnel tracking, assignments, and status monitoring
• Reliable BLE-based identification workflows enabling efficient personnel check-ins and asset assignment
• Real-time stock management powered by MQTT communication, ensuring synchronized inventory and equipment movements
• Seamless offline operation with robust synchronization mechanisms maintaining data consistency in challenging field environments
• Improved on-site user experience through dual-screen interfaces designed for operators and end users
• Enhanced communication between field teams and project managers through real-time updates, comments, and operational notifications
• Reduced operational errors and manual workload through automation and integrated workflows
• A scalable architecture adaptable to different operational environments and future expansion requirements

Results

Conclusion

This project highlights the power of combining IoT technologies, real-time systems, and user-centered design to optimize complex field operations.
By integrating BLE scanning, MQTT-based communication, automated workflows, and offline capabilities, the platform provides a robust and scalable solution for workforce management, asset tracking, and operational control in demanding on-site environments.

Functionalities Created

End-To-End Product Delivery And System Architecture

Multi-Language Web Platform Development

Desktop Application For On-Site Operations

Automated Check-In And Validation Workflows

Real-Time Workforce Tracking And Status Management

BLE-Based Personnel Identification And Asset Assignment

Hardware Integration And Device Communication Workflows

Dual-Screen Operator And End-User Experience

Identity Verification And Document Validation Workflows

Real-Time Stock And Asset Management

MQTT-Based IoT Communication Architecture

Offline-First Field Operations And Data Synchronization

Booking And Personnel Assignment Management

Operational Comments, Logs, And Dispute Workflows

Real-Time Backend Synchronization And Event Processing

Scalable Architecture For Multiple Operational Environments

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Financiado pela União Europeia - NextGenerationEU

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